English Tusk Terms of Use
These Terms govern use of tusk.best, Tusk applications and related features, as well as the purchase of paid access. Please read them before registering, using cloud features or making a purchase.
1. General provisions
“Developer”, “we” or “Tusk operator” means the person providing the service. Their details and contact information appear in section 16.
“User” means a person using Tusk. “Service” means the website, applications and features provided through them. “User materials” means tasks, entries, lists, files and other information a user creates, uploads or shares through Tusk. “Premium” means the paid features included in a particular offer for the period it specifies.
2. Accepting the Terms
These Terms are an offer to enter into a contract on the conditions set out here. For free features, acceptance occurs when you start using the relevant feature after being given access to the Terms; for an account, when you register after reviewing the Terms. The conditions of a particular purchase, including the product, price and period, are accepted when you place and pay for the order. Reading a public page does not create an obligation to pay.
You must have the legal capacity required by applicable law. If a legal representative's consent or involvement is required, obtain it before the relevant action, registration or purchase.
Data processing is described in the Tusk Privacy Policy, available on the website and in the application. Acceptance of these Terms is not blanket consent to processing and does not replace separate consent where required.
Minimal technical error reports form part of the application's operation and are collected and sent automatically, without a user switch, including outside the feedback form. This does not attach task or diary contents or media files. The data, purposes, retention periods, legal bases and user rights are described in the Privacy Policy.
3. Service features
Tusk helps you manage tasks and habits, create schedules, set reminders, record completions, and use timers, statistics, a diary, templates, achievements and other planning tools. The relevant features provide cloud synchronisation, restore history, calendar connections, sharing and exports.
The free and paid features, sign-in methods, payment methods and integrations depend on the version, platform and offer. Applicable conditions are shown before purchase. Describing a feature on one platform does not imply that all of its system capabilities are available on another.
Local features may work without the Internet. Cloud operations, purchase verification and external connections require connectivity and, where applicable, an account and permissions. The website is not a complete browser-based editor for all application data.
Reminders depend on permissions, system restrictions, power saving and settings. Tusk is not intended for emergency alerts and does not guarantee delivery of a reminder in every situation. Statistics, achievements and suggestions do not promise particular personal, medical or professional outcomes.
Hulp commands may create or change data or initiate other operations. Check the recognised command, proposed changes and result. On-device dictation availability depends on the device and language.
4. Accounts and security
Some features are available without an account. Cloud features and linking purchases may require registration or sign-in through a supported provider. Supply a valid address, use only accounts you are entitled to control, and retain access to your recovery email.
You are responsible for taking reasonable care to protect your device, credentials, backups and encryption secrets. Do not give other people your password, tokens, diary keys or account access. If unauthorised access occurs, notify us and use the available protection measures.
For recovery, deletion, critical changes and disputed purchase checks, we may require you to sign in again or provide proportionate proof of account ownership. Support does not require you to disclose your password, card security code or diary decryption secret.
Purchases are recorded using account and store data. Transfer, restoration and consolidation of rights take place through supported methods following verification. A single purchase confirmation does not entitle you to grant paid access to other people at will.
5. Licence and your materials
We grant a non-exclusive, non-transferable licence to use Tusk as intended on compatible devices in countries where such use is lawful and the service is available. The licence applies within the scope and duration of the relevant free features or purchased access, subject to section 11. Exclusive rights in the software, design and developer materials remain with their owners. Open-source components are also governed by their own licences.
Rights in your materials remain with you or the relevant rights holder. You grant us only the rights needed for the features you choose: technically storing, reproducing and processing materials, sending them to your devices and selected recipients, creating backups and providing support within your enquiry. This does not authorise use of personal entries in advertising or sale of their contents.
You must have a lawful basis for using and sharing materials, including information about other people. Do not grant access to content whose distribution is prohibited or infringes others' rights. Restrictions in these Terms do not override actions involving software that are expressly permitted by law.
6. Synchronisation, diary and backups
Synchronisation sends changes through the server. Speed and results are affected by connectivity, queued changes, application versions and other devices' state. Before synchronisation is confirmed, changes may exist on only one device. Simultaneous changes are resolved under the rules of the relevant feature.
Synchronisation and backups serve different purposes. Deletion may propagate to other devices. Restore history is limited by available restore points and retention periods and does not promise to keep every version forever. For important data, we recommend a separate copy using the available export tools.
In diary mode with account-based recovery, Tusk provides a server-side key recovery mechanism. In the mode with user-controlled keys and end-to-end encryption, access depends on your secret and trusted copies. If these are lost, the developer may be unable to recover the contents.
Local locking does not mean all tasks and files are end-to-end encrypted. CSV and PDF exports and backups require separate protection. Changing modes does not delete external copies created earlier.
7. Sharing and external services
You choose the materials, recipients and permissions within Tusk's capabilities. Participants can see content and take actions according to their role. Check the recipient and permissions before granting access.
Revoking access ends the relevant ongoing interaction through Tusk, but does not guarantee destruction of exports, screenshots or independent copies. Where a feature allows someone to save their own copy, that copy exists separately from the original material under the rules of that feature.
Google Calendar, stores, payment providers and file-sharing applications are provided by their owners under their own terms. We are responsible for our actions and integration as required by law. An external service's availability also depends on its owner and country or device restrictions.
You choose whether to connect a calendar and share files. Revoking permission does not automatically delete data imported into Tusk or created in the external service. Processing and disconnection are described in the Privacy Policy.
8. Premium and payment
Free features do not require a Premium purchase. The Premium features, period, price, currency, trial conditions and offer restrictions are shown before ordering in the application, store or account area. Fixed prices in previous versions of these Terms do not apply to new orders.
Payment covers the selected product for the specified period, or lifetime access where explicitly offered. New prices apply to new purchases and do not retroactively change the price of a paid order. Payment and rights are verified through the provider or store; opening a payment-success page does not itself confirm payment.
On the website, YooKassa processes a separate payment for the selected product. Tusk does not save your card for recurring automatic charges; renewal requires a new purchase. If an external store offers an automatically renewing subscription, this is separately shown before purchase, and management and cancellation take place through the store. Uninstalling the application or signing out does not itself cancel it.
A trial is provided where the offer is available and its displayed conditions are met, including restrictions on repeated use. Its expiry does not itself mean consent to payment or authorise a charge without a legal basis.
Rights are granted after purchase confirmation, according to the period and type. If payment succeeded but access did not appear, restore purchases or contact support with the order number and sufficient information to locate it. Your full card number and security code are not needed.
Paid features may become unavailable when the period ends. Premium expiry is not itself an instruction to delete your materials. Viewing, editing, synchronisation and export depend on the available features and retention rules; your right to request your personal data remains.
Lifetime access means that the relevant right has no predetermined expiry date within Tusk's operation. It does not promise the perpetual existence of the developer, servers or external platforms, or that every feature will remain unchanged. Section 11 and mandatory statutory rights apply on closure.
9. Cancellation and refunds
Send requests to cancel paid services, correct a payment error or obtain a refund to support@tusk.best. Include the account, purchase method, order number, date and nature of the request. Store purchases may use the store's refund process; this does not restrict mandatory consumer rights or your right to contact us.
The basis, amount and timing of a refund depend on applicable law, the nature of the right purchased and the circumstances. Where rules on consumer cancellation of services apply, only costs permitted by law and substantiated by the provider are taken into account. These Terms do not impose an unconditional prohibition on refunds, including for a service not provided.
A confirmed refund, cancellation or payment dispute may terminate access associated with that purchase. Other independently purchased rights are not cancelled for that reason alone. The consequences of a partial refund must correspond to the access provided and the law.
Account deletion and refunds are different actions. State any monetary claim separately so that it can be considered and answered after access ends.
10. Acceptable use
You must not use Tusk for unlawful activities, infringing others' rights, distributing malicious content, unauthorised access, falsifying purchases or creating load that disrupts the service. You must not bypass paid-access restrictions or impersonate another user.
If there are signs of compromise, abuse or illegality, we may proportionately restrict affected operations while investigating. If a material violation is confirmed, we may terminate the relevant access where legally permitted. Where possible, we explain the reason and how to contact us, except where disclosure is prohibited or would undermine security.
You may challenge a restriction through support. It does not remove your right to have data requests, refund claims and other mandatory rights considered. A lawful complaint or disagreement with the developer is not itself a violation.
11. Changes and discontinuation of service
The developer may decide at any time to discontinue development, distribution and support of Tusk, close the service or discontinue individual features, in whole or in part. The decision is implemented subject to mandatory law and obligations to users.
For planned discontinuation of cloud features, we notify users in advance through the website, application or email. The notice identifies the affected features, closure date and the arrangements provided for obtaining or exporting data. If an immediate restriction is necessary by law, to prevent a security threat or due to circumstances beyond reasonable control, it may be introduced without prior notice; we explain the situation at the first permissible opportunity.
Closure does not automatically release us from existing obligations. For paid access that has not been provided, refunds, other lawful claims and damages where required by law are addressed. Where point 2 of Article 782 of the Russian Civil Code applies, the provider may withdraw only subject to full compensation for the customer's losses. This section does not override specific statutory restrictions on unilateral withdrawal.
Cloud features, sign-in, synchronisation, rights verification and connections may cease after closure. Local operation of an installed version depends on its capabilities and compatibility; no obligation to maintain compatibility with future systems indefinitely arises beyond the law and the specific offer.
Remaining data are used to complete obligations and comply with the law, then deleted under the Privacy Policy. Closure does not permit indefinite retention of materials or their use for new purposes.
12. Operation and liability
We take reasonable measures to maintain operation and security, correct errors and recover from failures. Maintenance, technical interruptions and connectivity or external-platform restrictions may occur. If paid access has a material problem, you may request that it be remedied and use the remedies provided by law.
You independently choose materials, access recipients and how to use planning results. We do not guarantee a particular result, the absence of every error or uninterrupted external services.
The parties are liable under applicable law. Describing technical risks does not exclude liability for intentional misconduct or remove mandatory quality guarantees, consumer rights, personal data protection or other rights that cannot be limited by contract.
13. Ending use
You may stop using Tusk at any time, disconnect integrations and request account deletion in the application or at support@tusk.best. Ten days' advance notice is not required. Request verification, periods and lawful retention of certain information are described in the Privacy Policy.
Before deleting, save the data you need and check external subscriptions. Signing out, uninstalling, account deletion and subscription cancellation have different consequences. Some actions and loss of encryption secrets may be irreversible.
After the contract ends, provisions needed for payments, data requests, protection of rights, disputes and legal compliance remain in effect.
14. Changes to the Terms
The current version is published with its date on the website and is accessible from the application. Changes apply from the time stated on publication and do not retroactively worsen obligations under a paid order in breach of the law. We communicate significant changes through available means.
If changing an existing contract requires confirmation, we request it through the appropriate procedure. A new version does not itself authorise charges or replace consent to new data processing.
15. Governing law and disputes
Russian Federation law applies, while preserving mandatory rules protecting the user under the law applicable to the relationship. Choosing Russian law does not deprive a consumer in another country of rights that cannot be waived by contract.
Enquiries are accepted at support@tusk.best and at the developer's address and considered within the statutory period. Contacting support is not a mandatory out-of-court step unless the law makes it so.
Disputes are heard by the competent court under applicable jurisdiction rules. Consumers retain their statutory choice of court and are not limited exclusively to the developer's place of registration.
Invalidity of one provision does not invalidate the others if the contract can operate without it. If a translation differs from the Russian version, the Russian version applies to the extent permitted by law; this does not override mandatory requirements on the language of consumer information or expressly agreed purchase conditions.
16. Provider details and contacts
Rights holder and service provider: Individual Entrepreneur Ursul Alexey Sergeevich, taxpayer identification number (INN) 540862460020, primary state registration number for individual entrepreneurs (OGRNIP) 321547600083721, Russian Federation.
Correspondence address: Krasny Prospekt, building 167/4, Novosibirsk, Russia, 630049. Support and enquiries about purchases and refunds: support@tusk.best.